Shipping Policy

JMD MANUFACTURE

This document sets out the shipping policy that applies to customers that make a purchase at matiro.in . If you have any questions, please contact our customer service team on eaglestar853@gmail.com 

Delivery time 3-5 days

A Convenience Fee of Rs. 150/- will be applicable to the orders under Rs. 1999.

We provide free shipping on orders above 2499.

1.If the order is cancelled, lost or un – delivered to your preferred location, we will refund the complete order amount including the convenience fee, if paid online

2,If you return an order delivered to you, order Convenience Fee will not be refunded. However, if you self – ship your returns, we will reimburse self – shipment charges based on JMD MANUFACTURE Returns Policy. For accounts whose return behavior violates our fair usage policy, Convenience fee will be non – refundable irrespective of order value.

• In case of exchange,  150/- will be applicable for shipping.

*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.